Background
Online Boutique has recently adopted “checkout with Bitcoin” and affirmed itself as a modern and relevant choice to shop.
Its been smooth sailing so far but today, some customers are reporting issues with checkout.
Ready to jump in and help the team in appropriately sizing up and resolving the incident?
Start the drill to find out!
Learning Objectives
- Safe management of resolutions
- Navigating complex issues with your team
- Reviewing the resolution with the team