Background
During an important board demo, to everyone’s horror, an error alert suddenly appears on the screen.
As the team scrambles to handle the incident, you’ll need to step in, inspect the issues, size up the problem, identify the root cause, and save the day!
Good Luck, remember you are the CEO of the incident!
Learning Objectives
- Qualify the scope of the problem and communicate it effectively to the team
- Manage difficult stakeholders
- Communicate effectively under pressure