Background
Sales are dipping, leadership is watching and to makes things even worse no one seems to be alarmed or available. As Incident Manager, you must quickly assess the situation, extract answers from distracted team. This drill challenges you to take command, ask the right questions, and drive clarity when your team isn’t volunteering information.
Good luck 🚀
Learning Objectives
- Effectively sizing up the issue and employing targeted questioning
- Implementing time boxing
- Taking charge to guide the team towards a resolution