Raising an Incident

Now that you are a bit more familiar with the Uptime Labs platform and have met you Online Boutique family, its time to get you used to the practice of raising an incident 🚨

This short learning drill will help you:

  • Understand the business comms channel
  • Learn how to create an incident
  • Communicate the scope to the team and external stakeholders
  • Communicate the severity of the incident to the team and external stakeholders