Development Drill

Online Boutique is expanding its offering to Japan, can you and the team keep up with the new demands from a new customer base?

STAR

The generic Incident Response lifecycle can be expressed in the helpful mnemonic STAR.

  • S – Size up the issue
  • T – Triage
  • A – Develop the Action plan and resolve the issue
  • R – Review the incidence and consolidate learnings